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Dubai: Emirates to discontinue multi-risk travel insurance

Multi-risk travel insurance and Covid-19 cover applied to all Emirates tickets purchased from December 1, 2020.

By Staff Reporter

Published: Mon 1 Nov 2021, 10:08 AM

Last updated: Mon 1 Nov 2021, 3:40 PM

Emirates airline on Monday announced that it is discontinuing multi-risk travel insurance for passengers from next month.

Dubai’s flagship carrier said in a statement, on its website, that multi-risk travel insurance will no longer apply to tickets purchased on or after December 1, 2021.

The airline had introduced a multi-risk travel cover in September last year, on top of its Covid-19 cover, to help passengers travel with peace during the pandemic period.

Multi-risk travel insurance and Covid-19 cover applied to all Emirates tickets purchased from December 1, 2020, and extended to Emirates codeshare flights operated by partner airlines, as long as the ticket number starts with 176.

Multi-risk travel insurance covered emergency medical expenses and emergency medical evacuation up to $500,000 as well as some other benefits.

“Emirates can confirm that our existing multi-risk travel insurance offer for all Emirates customers will be suspended from December 1. Customers who have purchased tickets on or before November 30, 2021, will continue to be covered under the multi-risk insurance cover. This decision was made after a review of customer usage and feedback since Emirates first introduced its industry-first complimentary insurance cover,” an Emirates spokesperson said in a statement to Khaleej Times.

“It is our plan to continue providing our customers with a complimentary Covid-19 related medical travel insurance cover, and we hope to announce updates on this front in the coming weeks,” said the statement.

Khartoum flights cancelled until Nov 8

In addition, Emirates flights to and from Khartoum have been cancelled till November 8, 2021.

“Customers with final destination Khartoum will not be accepted until further notice from any point on the Emirates network. Affected customers should contact their booking agents for rebooking options,” the airline said.


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