Abu Dhabi International Airport: Best in Middle East

Abu Dhabi Airports Company (ADAC) announced today that Abu Dhabi International Airport was awarded the Best Airport in the Middle East Award at the prestigious 2012 World Airport Awards, ranking the Capital’s Airport as the third best airport in the world, within the size category of 20 million passengers per year.

During the awards held in Vienna, Abu Dhabi International Airport was also certified as a 4-Star airport, which recognises the continued and ongoing improvement in the Capital’s Airport facilities and service standards.

Khalifa Al Mazroui, Chairman of ADAC, commented: “ADAC is extremely proud and honoured that Abu Dhabi International Airport has succeeded in becoming the Best Airport in the Middle East, while also the becoming the first airport in the Middle East to increase its Skytrax rating to become a 4-star airport. These accolades acknowledge the hard work and dedication of the whole airport team and demonstrate its commitment to delivering excellence and top quality service that match the Capital’s growing international reputation.”

He continued: “We would like to thank all of our partners and stakeholders, particularly Abu Dhabi Police and customs, for their continued support for all ADAC initiatives. We would also like to extend our thank you to all passengers who took part in the survey for their positive feedback and trust in Abu Dhabi International Airport and its services.

“ADAC is moving ahead with its plans for the development of Abu Dhabi International Airport infrastructure to support Abu Dhabi Vision 2030, and deliver efficient and quality services on a par with leading international airports enabling it to cater for the air transport needs of the Emirate and region for decades to come. Ranking in third place worldwide within the airport’s size category is a new milestone for the company in achieving its vision in becoming the world’s leading airports group” added Al Mazrouei.

Edward Plaisted, Chairman of SKYTRAX presented Eng. Ahmad Al Haddabi, Chief Operating Officer at ADAC, with the award at a ceremony held at the Passenger Terminal EXPO in Vienna.

Edward Plaisted, Chairman of SKYTRAX, said: “It has been a successful 12 months for Abu Dhabi International Airport, having also been certified as a 4-Star Airport. With this award they are establishing their position as the passenger’s favourite airport in the Middle East.”

The World Airport Awards are the most prestigious recognition of quality for airports across the world, based on the annual SKYTRAX independent airport passenger satisfaction survey.

Launched in 1999, the World Airport Survey is the leading airport passenger satisfaction benchmark, covering over 388 airports in 2012. The Airport Star Ranking provides an accurate and independent guide for travellers around the world, and passengers travelling through Abu Dhabi International Airport can look forward to a high quality experience.