Thanks to new measures, EIDA centres less crowded

DUBAI - Emirates Identity Authority (EIDA) centres looked less crowded this week after the Ministry of Interior’s decision last week to allow residents to complete police and transport transactions using just their passports.

By Ahmed Al Majaida

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Published: Sun 23 May 2010, 12:54 AM

Last updated: Mon 6 Apr 2015, 3:44 PM

Abdul Aziz Al Mamari, director of the EIDA Public Relations and Marketing Department, said the ministry’s new decision would benefit both the applicants and EIDA authority, which was finding it difficult to handle the rush.

“The ministry’s decision came after several complaints over the past two weeks and the ministry had to act to make procedures easy,’’ Al Mamari said, adding that the decision is temporary. “All residents must obtain the ID card before the end of the year 2010,” the official said.

Fasil, an Indian expatriate, noticed more applicants in the mornings, but the crowd soon thinned out, he said.

“People came at 5am. I came at 6am,” he said. He added, “We don’t have to wait in the sun for hours. EIDA services got better, as they schedule a time according to our tokens.”

Meanwhile, the centres spelt out new measures to reduce queues, including fixing appointments for employees of specific companies in a group.

“Special counters have been set up for company appointments,” said Khadeejah Shaheen, Al Rashidya centre director. She said 700 people used to apply daily for the past two weeks. “Now the number is much less.”

Abdul Monem Mahmoud and Zeyad Ahmed, Syrian nationals, who work for the RTA, said the process made it easier for them to obtain their ID cards.

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