Tenants forced to accommodate more people by landlord

SUNIL from Abu Dhabi has complained that he stays in an apartment with several other people. After every three months, the apartment's owner brings in new people and forces the tenants to let them stay, he says, adding that the total number of occupants is now 17.

By Complaints Corner

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Published: Wed 30 Aug 2006, 8:55 AM

Last updated: Sat 4 Apr 2015, 6:21 PM

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AN official at the Department of Social Services and Commercial Buildings said that the owner has no right whatsoever to bring people and force the tenants to let them stay in the same apartment.

He said the occupants should report the case to the department.

It is also illegal and risky in terms of health and hygiene to allow such a large number of people to live in one apartment no matter how many rooms are there in it.

The number of people in each apartment should not cross a certain limit.

An official at the Abu Dhabi Municipality said such a large number in one flat is not allowed.

As per municipal rules, bachelors are not allowed to stay in buildings inside Abu Dhabi. They are only allowed to stay in the suburbs of the capital city or labour camps owned by companies.

Dissatisfaction with Emirates in-flight service

WHEN Afrah Saad arrived in Dubai on August 15 from Uganda, she said she was disappointed with the in-flight service she received from the Emirates airline.

Saad, who travelled with her sister and three children, said that when she booked their tickets, she requested for a special meal.

"I asked for a special meal because of the children, but we didn't receive it on board. Also, when I asked the flight attendants for water for my baby, he responded rudely by saying that he was not assigned at the row where we were seated and that someone else should serve us," she said.

The passenger also said that she rang the bell twice for warm water for her baby's milk but no one responded to her until she went directly to the kitchen area.

"The staff member apologised to me. She said it was a busy flight, but she didn't give me the bottle of water that I asked for because according to her, they had a shortage of water," said Saad.

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IN response to Saad's complaint, an Emirates spokesperson said that their investigation showed that her request for a special meal was not recorded in their system, hence it was not served.

"We are sorry for the inconvenience caused, and this has been addressed for the remaining parts of her journey. Our customer affairs department has also been in contact with Saad to address her concerns directly," said the spokesperson.

Salary not paid for three months

RAJESH, a security guard with a firm, called Khaleej Times hotline complaining that his company did not pay him his salary for the past three months.

"I was working with the company for the past three years. They have not paid us salary over the past three months. I could not send any money back home to my family members who are in trouble now," he said.

"I came to Dubai to make some money and provide a good living to my family. Under such situations, it will be difficult to survive," he added.

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DENYING the allegation, an official from the company said, "We always pay the salaries on time. We never delayed the salaries. I am surprised to hear that somebody is complaining about non-payment of wages."

"The only time the salary payment is delayed is when there is a disciplinary action or allegation against any employee. Only then we hold the salary back until the investigation is completed. Otherwise we pay everybody on time," he said.


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