Telephone operators asked to publish Code of Practices

ABU DHABI — The UAE Telecommunications Regulatory Authority (TRA) has instructed the telecom operators to publish consumer-related Code of Practices on their web sites and to make them readily available in their business centres.

By (By a staff reporter)

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Published: Wed 9 Apr 2008, 8:52 AM

Last updated: Sun 5 Apr 2015, 4:47 PM

The TRA Director-General and Board Member, Mohamed Al Ghanim, said, “The TRA has instructed the telecom operators to publish consumer-related Code of Practices on their web sites for customers’ benefit such as billing method and cycle, cancellation and restoration of service policies, handling of complaints, etc.”



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