Sewa launches 4.5m e-government project

SHARJAH — Sharjah Electricity and Water Authority (Sewa) has recently launched a Dh4.5 million project to turn into an e-goverment body with the introduction of e-services and transactions at all its departments and affiliated plants except the Directorate of Customer Services.

By Lina Abdul Rahman

  • Follow us on
  • google-news
  • whatsapp
  • telegram

Published: Fri 17 Dec 2004, 12:15 PM

Last updated: Thu 2 Apr 2015, 1:30 PM

This was announced by Ali Abdullah Al Nooman, Gerneral Director of Sewa who said that they are currently implementing the oracle system at all the departments which will soon be operated by the new system.

Al Nooman explained that the move comes in line with the directives of His Highness Dr. Shaikh Sultan bin Mohammed Al Qasimi, Member of the Supreme Council and Ruler of Sharjah to keep pace with the latest technologies.

“Operating through the e-goverment is part of our ambitious plan of upgrading and enhancing our level of performance and the standard of services rendered to customers.” he said.

Al Nooman pointed that the authority's descion to implement the e-government will contribute positively to the work performance as less time will be needed to process the transactions of clients. The project will also connect the various departments and the 22 stations of the authority with the same unified system promoting easy communication and interaction among the various departements.

Mohammed Ahmed Hanif, Manager of the Information System Centre said that the new project will efficiently accomplish various tasks that were manually performed by the employees. “The department of Purchase, Projects Expenses, Human Resources and Training are among the departments that will be connected to Oracle system in addition to the water and electricity stations, purchase and storage departments.”

“The new system will help monitor and detect the overall performance of the various authority departments while offering detailed evaluation about the performance of each department.”

Hanif added that they have recently inaugurated a new office where a number of employees from the Information System Centre are ready to receive complaints and inquiries from the employees lacking enough knowledge concerning the recently introduced system.

The employees of the centre are in charge of offering quick practical solution regarding the problems encountered by the other employees.

The project will be supervised by K.P.M.G an international consultation company.

More news from