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Probe into foreign object in meal
DUBAI — Jet Airways has launched investigation into the allegation of a passenger who travelled on the airline's flight 9W 812 from Bangalore to Delhi on October 27 about a foreign object in the meal served to him.
The catering on this flight from Bangalore to Delhi was done by LSG Sky Chefs. The inflight catering of Jet Airways out of Bangalore is contracted to LSG Sky Chefs and Grand Ashok, who are both caterers of repute, and cater to international and domestic airlines.
At the request of Jet Airways, the senior management of LSG Sky Chefs has flown to Mumbai for a detailed discussion with Jet Airways on this unfortunate incident.
Peter Luethi, Chief Operating Officer, Jet Airways, whilst expressing surprise at the incident, stated: “Jet Airways makes every effort to ensure that full care is taken by our caterers for food to be prepared hygienically and as per international standards. High priority is given to our inflight catering, especially in respect of hygiene and quality control.”
“We are conducting an investigation into the unfortunate incident and will issue another statement after this investigation is complete,” he added.
Michael Malchartzek, Director Operations South East Asia Region of LSG Sky Chefs said they have taken all possible action in their operations in Bangalore to identify the potential root cause of this incident.
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