Passport services stable, confirms Indian mission

Published: Thu 28 Apr 2011, 12:24 AM

Last updated: Thu 2 Apr 2015, 4:50 AM

The Indian ambassador to the UAE, MK Lokesh said both the embassy and the Consulate General in Dubai are monitoring the services of the outsourcing centres across the country. The situation has stabilised, he added.

The Indian embassy recently outsourced passport services to BLS International Centres which has six centres around the country.

The centres receive passport and visa applications and later deliver them to customers upon receipt from the Indian missions.

The Indian missions had recently received complaints about the difficulties being faced by applicants at the outsourcing centres.

However, both the Embassy of India, Abu Dhabi and the Consulate General of India, Dubai have taken measures to address the issue.

The embassy acknowledged that there were some teething problems and expressed regret on the inconvenience caused to the applicants.

There is no backlog of visas at the Indian missions said Lokesh.

Around 160 are under process and these will also be cleared within the normal processing period. Therefore, there is no backlog as far as visa applications are concerned.

According to the mission’s statistics issued on Tuesday, during the period April 6 to 24, both the Embassy and Consulate General of India in Dubai received approximately 8,800 passport and visa related applications.

Out of this, around 5,300 passports have been issued of which around 4,400 passports have been delivered. The remaining passports are being dispatched.

Around 3,500 applications are still being processed by the Embassy of India and the CGI, Dubai.

Applications which pertain to outstation passports have a processing time of 40 days and they will be issued before the deadline.

By Anwar Ahmad

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