Passport service launched

DUBAI — The UAE's national courier company, Empost, announced the launch of "Ameel service", a new passport and document collection and delivery service for transactions of the Dubai Naturalisation and Residency Department (DNRD).

By A Staff Reporter

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Published: Sun 3 Apr 2005, 9:25 AM

Last updated: Thu 2 Apr 2015, 6:58 PM

Sultan Abdul Rahman Al Midfa, Deputy Director-General of Empost, said the customers wishing to send or receive any documents from, and to, the DNRD can contact Empost offices. Empost will also deliver residence and visit visa applications to DNRD.

"The service provided by Empost to the clients, can save time and effort for the users,” said Al Midfa, explaining the idea is to make Ameel service more convenient for the public. The employees are busy during official working hours of the DNRD so Empost will collect their documents in the evening.

“With the new service, applicants do not need to apply in person. Empost will take the responsibility of receiving all documents, proof-read them to make sure all data entries are correct and will then apply on behalf of the client.”

When the documents are ready, Empost will deliver them to DNRD and deliver them back to the people or company mentioned on the sticker. The new service will cover the entire country and the applications through Ameel will be received from 8am to 8pm.

Al Midfa said that the success of Ameel service, first introduced in Al Ain a year ago, has encouraged Empost to expand the service in the other emirates .

Currently Empost is training its employees for transaction procedures including the necessary required documents and fees. Online service provided by the DNRD will not be affected because the department has the right development plans, he disclosed.

He said that the Jawaz services provided to Empost customers for the past two years is assisting in the delivery of around 5,000 to 6,000 passports per day in the UAE, and some 2,500 passport in Dubai alone.

Al Midfa promised to further develop the Empost services in coordination with other departments to satisfy their customers.

The Ameel service is continuation of Mandoop service but the new additional privilege is that the fees have been decreased from Dh100 to Dh35.



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