• Home

New Salik services available online

The authority has also enhanced the performance of the call centre by launching the new Interactive Voice Response (IVR) services.

The new web services enable motorists to check their account balance and view the number of crossings through the toll gates located at Garhoud Bridge and Shaikh Zayed Road near Mall of the Emirates.

These services will also allow subscribers to amend their personal data and print out financial statements.

Motorists will also be able to check their accounts through the new IVR service offered by the call centre by calling Salik 800-72545 and following the voice instructions.

Engineer Salah Mohd Al Marzouqi, Director of Intelligent Traffic Systems, said, “The RTA is negotiating with several financial institutions to add the recharging service on Salik’s website.”

“When cars move in the area located between the toll gates (Al Garhoud and Al Barsha) motorists will not be charged.

“The toll fees will be deducted only when the cars pass through the toll gates,” Al Marzouqi explained.

“Motorists who don’t want to use the toll roads can use Dubai Crossing Road, which links Sharjah with Abu Dhabi, the Emirates Road that has been expanded from three to six lanes, and the floating bridge.

“The floating bridge has decreased traffic on Al Maktoum Bridge considerably as it can take up to 6,000 vehicles during rush hours,” Al Marzouqi added.

• UAE