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"We consider this award to be valuable recognition of NBAD's indefatigable efforts to meet the ever expanding demands of our esteemed customers. In its pursuit to satisfy our esteemed customers, NBAD has also been a recipient of many other awards over the years," he added.
Tomalin thanked the award authority for this honour, adding that NBAD looks forward to pursuing the ideals of the award by continuing to provide the highest standard of services.
Banker Middle East Product Awards was established to raise the standards to retail banking in the Middle East and set the highest benchmarks for the industry by recognizing and honouring banks which exemplify the qualities of innovation and customer service as they motivate other businesses to aspire for the better.
"At NBAD, we pledge to provide innovative, efficient and secure products and services to allow our valued customers to enjoy the most convenient banking experience. Pursuing this approach has made NBAD an award winning leader in the UAE and the Middle East financial services industry" said Abdulla Ghobash, NBAD's Regional Manager in the Northern Emirates, after receiving the Award from Nigel Rodrigues, CEO of CPI Financial and Robin Aml t, Managing Editor of Banker Middle East at a glittering award ceremony yesterday in Dubai.
He added that NBAD has won numerous awards such as UAE Banks Corporate Governance Award in 2008, the Middle East Excellence Award 2008, the Mohamed Bin Rashid Al Maktoum Business Award 2007, the Sheikh Khalifa Excellence Award, Dubai Quality Award, �Best Bank in UAE' from Euromoney and Banker publications, �Human Resources Development Award' from the Emirates Institute for Banking and Financial Studies, the �Middle East e-Banking Country Award', the �Outstanding use of IT in Financial Services Award, and excellence award for �Best use of Technology' from Banker Middle East.
"Winning the best personal loan award in the Middle East from a reputable organization like Banker Middle East confirms our leading position in providing an unsurpassed range of banking solutions and products," said John Malouf, General Manager of Consumer Banking Group at NBAD.
"At NBAD, we believe customers should be at the core of each business to ensure success. Therefore, we are constantly seeking new ways to provide our valued customers with the highest standards of service," he added.
"Since its inception in 1968, NBAD has been playing significant and leading roles in the economic and social development of the UAE as well as fulfilling our customers' requirements. Winning a prestigious award like Banker Middle East Product Awards encourages us even further to leave no stone unturned in meeting and surpassing the expectations of our valued customers," Malouf concluded.
The winners of Banker Middle East Product Awards are selected through a process of review, assessment, and public participation. Firstly, a panel of judges nominates those banks they feel have shown outstanding improvements and success over the past 12 months. Secondly, short-listed institutions will be asked to submit written entries for each product they feel deserves recognition. Finally, winners will be selected by the readers of Banker Middle East.
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