Marhaba Services now in Yemen also

DUBAI — Marhaba Services, Dnata’s Premium 24-hour meet-and-greet operators at Dubai International Airport, has signed an agreement with Yemen Intercontinental Travel (YIT) to sell and promote Marhaba Services in the Republic of Yemen.

By A Staff Reporter

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Published: Sat 11 Sep 2004, 9:36 AM

Last updated: Thu 2 Apr 2015, 2:46 PM

An established travel services agency, YIT will now be able to offer its corporate and walk-in customers the full range of services provided by Marhaba, including meet-and-greet on arrival at Dubai airport, visa delivery, assistance with immigration and customs clearance, chauffeur service and special handling for elderly or young unaccompanied travellers.

Ismail Ali Albanna, Dnata’s Executive Vice President, said: “We are pleased to welcome YIT onboard. This agreement will allow travellers from Yemen to easily access Marhaba’s services and arrange for our professional staff to ease their arrival, transit or departure in Dubai, before they embark on their journey.”

Ahmed Al Aghbari, General Manager of YIT, said: “Travelling can be stressful, particularly for the first-time travellers or those unfamiliar with the local language and airport procedures. Marhaba reduces this stress by assisting travellers through the airport formalities, and we are very happy to extend this value-added service to our customers in Yemen.

“We anticipate there will be a healthy demand for Marhaba services from both our corporate as well as walk-in customers,” he added.

Drawn from many nationalities and cultures, Marhaba staff is multi-lingual and specially trained to cater to the needs of tourists, families, VIP passengers and corporate business travellers. They are supported by the latest computer technology to ensure every passenger requirement is recorded and monitored, and they are on call 24-hours a day, 365 days a year. Dnata, part of the Emirates Group, operates Marhaba Services at Dubai International Airport.

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