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DUBAI — Dubai eGovernment's Dubai service has added two new SMS 'pull' services from Dubai Police, providing mobile phone users with an instant channel to receive information in response to their suggestions or complaints as well as the status of their job applications.

By A Staff Reporter

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Published: Tue 26 Apr 2005, 10:10 AM

Last updated: Thu 2 Apr 2015, 3:27 PM

Persons who wish to make a suggestion or lodge a complaint through the Dubai Police portal are given a reference number. Mobile phone users have to type 'sug' followed by the reference number and send the SMS to 4488.

For example, if the reference number received is 5066, then the user must send an SMS with the message: 'sug 5066'. He will then receive an answer from Dubai Police relating to his suggestion or complaint.

Similarly, applicants who apply for jobs with Dubai Police can inquire about the status of the application by typing 'job' followed by the reference number received after submitting the job application and send the SMS to the same number. Commenting on the service, Rehab Lootah, eServices Provisioning Manager, Dubai eGovernment said, "The addition of two new Dubai Police services to our SMS pull system demonstrates Dubai Police's commitment to follow customer-centric policies."

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