How happy are you about your food?

Diners in Dubai shall be encouraged to express how happy they are with the level of food safety in the eateries in the emirate.

By Sajila Saseendran – Senior Reporter

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Published: Sun 26 Oct 2014, 12:01 AM

Last updated: Tue 7 Apr 2015, 8:51 PM

Dubai: Dubai’s Happiness Meter could be emulated in the private sector and diners in Dubai shall be encouraged to express how happy they are with the level of food safety in the eateries in the emirate, a senior official has said.

The Happiness Meter is a smart system to gauge the level of happiness and satisfaction among customers of government services in Dubai.

Launched by His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and the Ruler of Dubai, the Happiness Meter devices became operational first at Dubai Municipality.

As Dubai moves ahead to become one of the happiest cities in the world, a new idea seeks to encourage the use of the interactive system to record the level of happiness in the food industry.

The Director of the Food Control Department at the Dubai Municipality, Khalid Mohammed Sharif Al Awadhi, told Khaleej Times that the officials were already thinking of emulating the use of happiness index in the food sector.

“Good food is one of the main things that makes someone happy about their city,” said Al Awadhi.

He was speaking to Khaleej Times after a press conference held on Monday to announce the 9th Dubai International Food Safety Conference.

“Dubai is the place to serve high quality food.... We do not want eateries to serve low quality food to residents and visitors. We need comments from people about the food supplied here. We need to see happy faces telling us about the level of food safety,” he said.

According to the official, the idea that has just stemmed in his mind, will be put into practice in an year. “Now, it is just an idea. But this is what we want to do in future, maybe in an year. We are not assessing the taste, but quality and safety of food,” he said.

Al Awadhi said eateries, which received excellent and very good grading in DM inspections will also be encouraged to flaunt their grades. “It’s a good thing for them to say it to their customers and make them feel happy.”

sajila@khaleejtimes.com



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