Empost bid to ‘Deliver Excellence’

DUBAI — Empost has launched a comprehensive training programme 'Delivering Excellence' to enable its employees to upgrade their skills and enhance their efficiency, with the goal of raising standards of customer service.

By A Staff Reporter

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Published: Wed 27 Jul 2005, 10:10 AM

Last updated: Thu 2 Apr 2015, 7:55 PM

The training programme was recently launched and is being held in coordination with the Training and Development Centre of Emirates Post. The programme will be spread over three months, and all the activities will be managed and coordinated by the Personnel Section of Empost. The 570 Empost employees will be divided into 30 batches, and each group will receive two days of training.

"In today's rapidly evolving business environment, regular training programmes for employees have become a critical factor for achieving excellence and meeting goals. Empost firmly believes in this approach. We have therefore created a customised training programme that will boost the productivity levels of Empost staff as well as raise customer service standards," said Sultan Al Midfa, General Manager, Empost.

Abdullah Ibrahim Al Juwaied, Deputy General Manager, Empost, said: "We expect the training programme to be a catalyst in enhancing overall competitiveness of the company, while contributing to the personal development of the employees."

''Delivering Excellence' will also help employees achieve improvement in different areas such as communication skills, interpersonal relationships and time management, among other things," Al Midfa added.

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