Emirates Palace listed as one of world’s best hotels

ABU DHABI - Luxury facilities, premium services, exciting guest experience, comfort and exceptional value for money have allied to make the opulent Emirates Palace find its way to the Expedia Insiders Select list, one of the highly coveted world travel industry accolades by leading online travel agency Expedia.

By (Wam)

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Published: Fri 14 May 2010, 7:54 PM

Last updated: Mon 6 Apr 2015, 3:40 PM

The 2010 Expedia Insiders’ Select list is compiled on 114,000 hotels and resorts based on more than one million Traveler Opinions on

hotel reviews collected by Expedia, combined with a value rating and the local market expertise of more than 400 Expedia employees in local markets worldwide, resulting in an easy-to-browse list that provides travelers with a powerful way to find the perfect hotel using the trusted insight of other travelers like them. The list showcases the diverse selection of travel destinations and hotel properties.

The Emirates Palace’s prominent standing and popularity worldwide was recognised at an award ceremony held recently by Expedia at the Ibis World Trade Centre Dubai hotel.

Janet Abrahams, Director of Sales and Marketing, Emirates Palace said this is the first time the hotel had won the Expedia award. “Delivering a superior guest experience is a top priority at the Emirates Palace.” We are honoured that our efforts have been acknowledged by Expedia travelers and we are looking forward to continuing to find ways to enhance every guest experience and increase our ambassadors globally”, she affirmed.

“Since we opened five years ago, we have been committed to delivering world class facilities and services to our esteemed guests from around the world. Their satisfaction is our greatest reward,” she added.

“Receiving this prestigious award reinforces the hotel’s position as a global hotel brand and ranks the hotel among the top world’s hotels in terms of consistent and outstanding customer services. To the satisfaction of our guests. The award is adding another feather in the hotel’s cap as it adds to the industry accolades the hotel has received, including the the latest seven awards from the World Travel Awards,’ she said.

Abrahams paid tribute to the hotel’s team for consistently delivering superior service to guests and for providing a unique and memorable luxury Arabian hospitality experience. “This award is a testament to our commitment to consistent excellence, dedication and passion to achieve our vision as the Worlds leading hotel.”

As for the overall satisfaction, 88% of Expedia travelers (8 of 9) recommended the Emirates Palace in terms of hotel service and condition as well as room cleanliness and comfort.

A traveler commented that “It’s one of the best hotels in the world. This is real palace-grade hotel. From butler service to superb building, there

is nothing to complain. Two mini theme park size swimming pools are awesome and so is the lovely private beach with imported sands. The

breakfast is also one of the best we had in the Middle East.”

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