Dubai Courts targets 10,000 suggestions or ideas

Dr. Ahmed Saeed bin Hazeem, General Manager of Dubai Courts has stated that the Dubai Courts aims to collect 10,000 ideas or suggestions in order to develop and improve services and procedures via smartphone applications.

By (Wam)

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Published: Tue 16 Jul 2013, 4:17 PM

Last updated: Tue 7 Apr 2015, 6:18 PM

This will be achieved through the ‘Smart Court’ campaign, which was launched at the end of last month, under the slogan ‘Your Suggestions Make the Future’. The campaign is intended to assist in Dubai Courts’ objective to support the nomination of Dubai to host Expo 2020.

Dr. bin Hazeem said, “A team of Dubai Courts’ employees made a series of visits to a number of relevant bodies and distributed ‘Smart Court’ brochures to introduce workers to the campaign, its objectives and purpose. The team will continue to visit other stakeholders in order to attract the largest possible number of suggestions and ideas. This will enable Dubai Courts to select the best and most feasible ideas which will help to improve services and procedures via smartphone applications.”

He said that the campaign primarily targets those working in the judiciary and legal field in Dubai, as well as staff of the Dubai Government, lawyers, experts, students of law schools, and those who have skills that would particularly benefit the campaign. The aim is to conceive as many creative ideas as possible, which will contribute to the upgrading of work and performance in Dubai Courts, along with the development and improvement of services and procedures via smartphone applications.

The ‘Smart Court’ campaign has been launched to achieve the vision of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, who said that, “We want our citizens to engage in the everyday business of government and access government services via their mobile phones. The joy of existence is to do something one has not done before, or did not expect to do at all. Therefore we are eagerly anticipating our citizens’ creativity.”

Mohammed Al-Obaidli, Director of Cases Service Department, Dubai Courts, stated, “Valuable awards will be given to those who suggest the best creative ideas. The awards will be divided into several categories including: Best Imaginative Idea for the Development and Improvement of Services and Procedures via Smartphones, Ideas of eServices, and Student Ideas.”

At the end of the campaign, which runs until August 20th, 2013, the winning suggestions and ideas will be honoured and winners will be rewarded with valuable prizes, such as: a car, a diamond necklace, or a holiday, in addition to other smaller prizes. Also, three draws will take place each for those who have submitted suggestions with prizes available to those drawn out of the hat. These draws will continue until the end of the campaign.

Those interested in participating should submit their ideas and suggestions through Dubai Courts’ Nebras smartphone application. Suggestions submitted must be entirely new and must not have been previously submitted to any other party. Participants are allowed to provide as many suggestions as they wish.

The Dubai Courts has set up multiple criteria for the assessment of the submitted suggestions, namely: improving efficiency and effectiveness with regard to the reduction of turnaround, cost and effort of the service rendered; creativity in solving problems in a unique way; contributing to the improvement of services and meeting the needs of customers; development and simplification of work procedures at Dubai Courts and finally, promotion of the concept of ‘Smart Court’ by providing services to clients via mobile phone.

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