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Degrees' verification process to go online
DUBAI — Integra Screen, the company handling the degree verification service for job seekers on behalf of Empost in the UAE, has disclosed that the process would soon go online eliminating the delays caused due to logistical problems faced such as incomplete details of the applicant, university and wrong postal address.
Paul Kane, Director of Business Development for Integra Screen in Dubai, said, "Though I cannot give a date, I can assure you that it will be soon. Once the service goes online, job-seekers will have to get their forms issued by the Ministry of Labour and Social Affairs for verification only at designated typing centres." He said the typing centres would look into all the details filled correctly by the applicant before the forms were submitted online to the company for verification. However, Emirates Post will still continue to deliver the verification letter to the applicant's post box on completion of the necessary procedure, he added.
Often, wrong post box numbers or postal address mentioned in the forms by the job-seeker cause delays in despatching the verification letter to the applicant, he said. Presently, applicants fill the necessary form by hand and submit it in sealed envelope at the Empost counter making it difficult for the counter staff to check whether all details are furnished correctly and are complete, he pointed out.
The explanation came following complaints received by Khaleej Times on delays caused by Empost on completion of the verification procedures. Several job seekers in the UAE, availing the centralised single-window verification process for their academic degrees through Emirates Post, complained that delays continued to happen in receiving their verification letters through post.
A job-seeker, who submitted on October 22, 2005 his degrees for verification from an Indian university, complained, "It is over three months since submission of my documents at an Emirates Post counter in Dubai, and I am still waiting to hear from them on the verification status of the documents."
"On submission of the documents, I was told it could take around four to six weeks for the documents to be verified and returned to my postal address. But, it is almost three months," he said.
The job seekers, availing the mandatory verification service offered by Integra Screen through Emirates Post under the Ministry of Labour and Social Affairs, also complained on the lack of clarity of the procedure.
Kane admitted earlier that the company was facing some teething problems since the system was introduced recently. "There are also some delays on the part of the universities which takes time to verify the documents. In addition, incomplete and wrong post box numbers of the applicant makes it very difficult for us to reach out to the applicants in time."
Kane clarified that under the new verification procedures, applicant would receive only a verification letter, which carries a unique number, which is also posted to the Ministry of Labour.
He explained this unique number could be used by a job seeker even after he quits his present job and seeks another job in the future. "The whole idea of issuing a verification number is to eliminate the attestation procedures of all sorts of degrees including fake degrees submitted by job-seekers," he pointed out.
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