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Cable cut to hit Net users in the UAE
DUBAI - Internet users in the UAE on the du network would face a possible downgrade of services following an undersea cable cut between Dubai and Oman. Telecom operator du confirmed the disruption in an email statement.
“We are issuing this statement in order to alert our customers to a possible degradation of Internet services as a result of an international submarine cable cut that took place at 7.45am, 21 February: due to the undersea FLAG cable cut between Dubai and Oman,” said the statement.
It is unclear how many users would be affected as the telecom provider pointed towards “some slowness especially in peak times”.
Du also confirmed it was re-routing Internet traffic to alternative cable systems to reduce the impact of the cable cut.
“Although the incident is not under our control, we are working with the parties concerned to ensure a quick resolution of this issue. According to cable operators, the repair process has already started and performance is expected to go back to normal levels within the a few days.
“We apologise for any inconvenience caused and we are committed to providing further updates and actions being taken to restore capacity performance to the normal levels,” it said.
muaz@khaleejtimes.com
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