Business Elite 2020: Parzel

Business Elite 2020 caught up with Seraj Merchant, Managing Director of Parzel, who talks about the growth of the company and the importance of efficient courier and logistics services in relation to the ecommerce industry. He talks about the expectations of online shoppers and other customer bases with regards to the service they expect from courier companies and how Parzel is working towards gaining an edge in the industry with its quicker turnaround times and improved solutions to suit the changing needs of the quintessential customer. Merchant also sheds light on Parzel's courier system and how it goes about making sure the end customer is happy and satisfied with the service they receive.




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