Automatic booking of Sharjah taxis by 2011

Over 1,000 Sharjah taxis are now fitted with Internal Vehicle Devices for automatic booking and by the first quarter of 2011 a new dispatch system will be introduced, Sharjah Transport announced.

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Published: Thu 14 Oct 2010, 8:57 AM

Last updated: Mon 6 Apr 2015, 4:25 PM

The Dh30 million system automatically locates and despatches the nearest vehicle to the commuter to save time and effort.

The nearly 30-40 minutes regular wait for a taxi will significantly drop to a maximum of 10 minutes during peak hours. Under the new system, commuters may book a taxi in advance. The two-stage service will first be available for 16 hours throughout the week. Ten employees will manage customer requests in two shifts of eight hours each. In the second stage, the staff will grow to 20 within a few months to make the service accessible round the clock.

Commuters may have access to the booking management system by dialing (600545455) and that will cost only Dh0.50 per minute.

Sharjah Transport technicians have passed an intensive course on the new gadgets, and are fully geared up to train cabbies on how to use the IVD.

Mohammed Alburaimi, Project Manager, said the system would be installed in the remaining 3,760 cabs of Emirates Taxi, Advantage Taxi, Union Taxi and City Taxi under the Sharjah Transport umbrella by the end of the year.

“The areas and streets which see most cabbie commuters across the country, particularly in Sharjah are being downloaded on the system in collaboration with the IT department and a Singaporean company carrying out the project,” Alburaimi said.

Ibtisam Al Ubaidali, IT manager, said the process of locating sites is done electronically. “Each point stands for a site on the electronic map which the IVD gadget can identify with the help of the General Packet Radio Service and Global Positioning System.”

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