Inspiring Innovation: Freiburg Medical Laboratory
Associate Prof. Dr. med. Michaela Jaksch talks about Middle Eastís healthcare sector and Freiburg Medical Laboratoryís groundbreaking diagnostics that sets it apart from the rest.
Associate Prof. Dr. med. Michaela Jaksch
Tell us about Freiburg Medical Laboratory, when was it established?
Freiburg Medical Laboratory (FML), centrally located opposite the Burjuman Centre in Dubai, was started in 2002 by the University Hospital Freiburg together with local partners. Freiburg is - as with Munich - one of the oldest and most reputed Medical Universities in Germany with a strong focus on international collaboration.
Tell us about something yourself and role at FML?
I am the Medical and Managing Director at FML in Dubai since 2004. My education, academic and professional background started at the Munich University, studying medicine. I did my doctoral thesis in Immunology and consequently specialised in Laboratory Medicine. Beside this, I also headed a research group in Genetics focusing on inherited metabolic disorders in infancy with an output of more than 50 peer-reviewed original articles in high impact medical journals. This research was awarded several times (publications see www.pubmed). I graduated to Fachaerztin and held the first position for a Professorship after the ‘habilitation’ (PD Dr. med. habil.) in Neurobiochemistry. I left Munich as a consultant in Laboratory Medicine.
What are FML’s core offerings?
At FML, we offer a broad range of routine and special investigations to the entire UAE onsite. Together with our strong partner Synlab Germany, we are on top of recent advances and technologies. We are able to work up the most challenging and specific test requests.
Comment on the healthcare sector and how it has grown over the years, especially in this region.
The healthcare sector and the diagnostic medical laboratories showed a tremendous growth in the past 10 years. The growth of independent diagnostic medical laboratories in numbers reaches probably 20-50%/year, when considering the past five years. These growth rates are, of course, limited.
What is the Laboratory’s competitive edge?
Our competitive edge is highest quality with the patient being the centre of our focus. We therefore concentrate on high education and profound teamwork, on the environment, on ethics, reliability, stability, and trust.
In this context, we obtained the first international accreditation in summer 2008 according to the highest standards for medical laboratories, the ISO 15189:2007, assessed by the neutral German Accreditation Body DAKKS. A re-accreditation was achieved in 2013 (ISO 15189:2013).
As you can expect, a commitment to high standards and highly educated personnel is costly, especially if you do not compromise on it. There are certain sectors in the ‘market’ that are driven by prices - which should not be a key player in our field. The importance of correct medical laboratory diagnostics is significant, more than 60% of clinical diagnosis rely on accurate diagnostics in the laboratory.
We are ready to take the biggest challenge, which is to maintain the high quality.
What do you think entails growth?
As a Bavarian with a relatively conservative mind, I have a concern that uncontrolled growth rates can affect quality and social environment. So, I prefer to keep a reasonable growth with the possibility of the entire team to grow with it, thereby keeping a good balance of growth with optimal customer and patient service.
How do you envision FML 10 years from now?
If I am still alive in 10 years (despite the SZR) - Insha’Allah- and things are moving in the right direction, my vision is to provide customers and patients of Dubai and the entire UAE an even more innovative, more stable, more reliable and even more specialised German Centre of Excellence. There are always ways to improve.
www.fml-dubai.com, info@fml-dubai com
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