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Home > Crime & Emergencies
 
Victims turning to police for support

Amira Agarib / 19 January 2013

The Dubai Police has come to the rescue of a woman who was blackmailed by an employee by threatening to publish scantily clad photos of her on the internet.

The female manager fired the employee, who then threatened to publish personal photographs he found on her laptop unless she paid him money. The woman informed the police’s Victim Care Department which carried out an investigation and called the employee, who confessed to the deeds. Police took legal action and referred the man to the Dubai Public Prosecution.

The Victim Care Programme is a service provided by the General Department of Criminal Investigation to get in touch with crime and traffic victims and to provide legal counseling.

The department also helped solve the problem of a distraught mother of an 11-year-old boy. The son had become aggressive after witnessing his parents go through a turbulent divorce, which led to the boy’s father beating him up and insulting him using  bad words. The boy became more aggressive, and his mother tried to get him to a psychiatrist for treatment, but his father refused and beat him up instead of helping him. So the woman called the police for help.

The police worked with the father, designing a treatment plan for him and pointing out the danger in using aggression against his son.

After the police intervention, the mother told the police that her ex-husband had stopped assaulting their son, who had also begun receiving treatment from a psychologist. Last year marked the highest number of victims through the police’s Victim Care Department, with 83,064 compared to just 980 when the department was set up in 2004.  The number of victims through the department in 2011 was 74,835, the second-highest amount with the numbers increasing, in cases almost by double, year on year.

Public opinion polls on satisfaction of the department have returned good results and the police say it has achieved its goals, with percentage satisfaction rates continually in the mid-to-upper eighties over the past three years. Police said the results show police staff are professionals who are able to deal with victims of crime.

Last year, the Dubai Police dealt with 83,064 crime victims and scored 86 per cent in public satisfaction during public opinion polls. Cases were most prevalent in Bur Dubai, which saw 20,728 cases, and Murrqabat, which saw 20,302 cases. Most cases related to missing people, people who were victims in traffic accidents, and families of deceased.

The General Department of Criminal Investigation Department deputy director Colonel Salem Al Jalaf said officials were keen to contact victims to inform them about case procedures, follow up on suspects’ arrests, refer case to public prosecution and follow up cases in court.

He said victim care officials also exerted efforts to solve social problems facing children and women and provide assistance and legal counselling.

It was a social programme intended to deal with all community members subject to any kind of harm and to bring justice for them and offer psychological support.

The programme is also intended to help resolve social and family cases that do not have any criminal aspect and find an amicable solution. The department can be contacted through the Dubai police toll free number or by referral from other authorities.

Any person who wants to contact the Victim Care Department should call the CID hot line on 800234 or 800 CID.

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