Published: Saturday, October 15, 2011
DUBAI - The Dubai Electricity and Water Authority, or DEWA, showcased its new customer oriented e-service initiatives both on its main stand and a second located on the e-government pavilion. “At DEWA we are working to regularly develop our services according to the latest international standards to fulfill our customer needs.
This is in-line with our strategy and the strategy of the Dubai Government to achieve ongoing development in the field of customer service.
Through our presence this year in GITEX we were able to meet and talk to our customers on the latest e-services available and provide help, advice and direction on the best services to meet their needs,” managing director and CEO Saeed Mohammed Al Tayer said.
“We are committed to achieving environmental sustainability as well as communicating this to our society. By increasing the number of e-services users, this will not only enable the customers to save their own time and money, but will also help save the environment by way of reducing CO2 emission into the air as well as decrease the number of people traveling to our customer service centres by vehicle.”