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New Abu Dhabi DED system now active
(Staff Report) / 12 August 2012
The Department of Economic Development, or DED, in Abu Dhabi has announced the promotion of the online services it provides in its website with regards to trade licence transactions commonly known as G2B appertaining to online renewal of trade licences and paying off violations, aiming to ease the burden on investors and businessmen, as well as to save time.
The DED has also announced the promotion and activation of its G2G online services necessary for the insurance of all data and information concerning trade licences required by all government institutes in Abu Dhabi through the Abu Dhabi Government Network. These services enable government circles and institutes to have access to data and information concerning trade licences without having to use traditional correspondence that used to take a customer a longer time to finalize documents.
Mohamed Munif Al Mansouri, acting executive director of the Commercial Affairs Sector at the DED, said that such measures come in the framework of the DED’s keenness to back the Abu Dhabi government’s efforts to be transformed into an e-government in cooperation and coordination with the Abu Dhabi Centre for Online Systems and Data, in a manner that achieves its vision of promoting the performance of the Abu Dhabi government and to prompt it to offer world-class services to the advantage of all customers.
Al Mansouri indicated that the DED is currently acting towards the activation of a package of online services necessary for trade licence transactions, aiming to ease the standard procedures required by customers and businessmen, on the one hand, and reducing the pressure on customer service units within the DED’s centres and branches in the emirate, on the other hand.
He added that the two online services — renewing licences and paying off violations — constitute nearly 40 per cent and 47 per cent, respectively of the total transactions, something that should reduce the pressure on the DED’s different customer service centres.
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