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Honesty the Best Policy


15 November 2009,
DUBAI — Honest taxi drivers will be rewarded every month as part of Roads and Transport Authority’s programme to boost drivers’ performance and 
satisfaction.

The  programme, titled ‘Honesty, the Whole Honesty and Nothing but Honesty’, is expected to encourage taxi drivers to report belongings, such as official documents, passport, cash, jewellery, mobile phones or electronic items, left behind by passengers, said Yousef Mohammed Al Ali, director of Fleet Operations Department, Dubai Taxi Corporation (DTC).

The senior management of RTA supports such initiatives by DTC to instill a sense of honesty and responsibility among drivers. He emphasised that the corporation was keen on ensuring proper qualification of drivers before they are pressed into service as they act as RTA ambassadors.

“Honesty is a key pillar of excellence and good performance. It encourages resident and visiting passengers and tourists to avail the services of Dubai Taxi Corporation and franchise companies operating under its umbrella whose performance is overseen by the Franchising Enforcement Department at Public Transport Agency,” Al Ali said.

He affirmed that honest drivers will also be given a token of appreciation, which would be recorded in their personal files, as a result of which the drivers’ performance will be enhanced.

lily@khaleejtimes.ae

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